A practical guide to governed claims.
Define approved claims, attach sources, assign reviewers, and prevent unsupported language from reaching buyers.
99.98% platform uptime over the trailing 12 months, across all routing regions.
StatStatus page SLA reportas of Jun 12
Priya Rao
Approved
Automatic carrier failover reroutes shipments within 90 seconds of a disruption.
CapabilityReliability runbookeng-approved
Marcus Kim
Approved
Routing recalculates optimal paths in under 200ms when live traffic changes.
StatNo sourceLatency benchmark, Q2attached
UnassignedPriya Rao
Unsupported
Compliant language you can trust.
Separate proof, interpretation, positioning, and buyer-specific context so reviewers know what they are approving.
Claim definition
Make the approved statement explicit.
Approved statementEvidence link
Keep source material attached.
Source attachedApproval gate
Stop unsupported language before delivery.
Export gatedControls block unsupported claims.
Claims need evidence, status, and ownership before they become reusable.
- Reused low-risk claims auto-approve; new or sensitive ones escalate to an owner.
- Reviewers see the claim, its evidence, and who is accountable before signing off.
“Routing recalculates optimal paths in under 200ms when live traffic changes.”
EvidenceNo source attached
StatusUnsupported
OwnerUnassigned
Blocked until evidence, status, and owner are set
Review state follows the work.
Governance matters most at the send moment, so export stays gated when claims are unresolved.
- Unsupported language keeps export closed until every claim resolves.
- The gate updates live as owners approve or replace each statement.
0/6resolved
Not ready · 6 to resolve
Export stays gated until each unresolved claim is approved or replaced.
Create buyer link
Governance matters most at the send moment — so the export stays gated until every claim has a source, a status, and an owner.