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Illustrative example. Names, volumes, dates and outcomes are fictional; replace them with approved evidence before use.
| Criterion | Our position | Competitor position | Condition |
|---|---|---|---|
| Directory changes | Documented event integration | Unknown pending source | Verify with target provider |
| Audit export | Documented read-only export | Documented CSV export | Confirm retention scope |
| Regional storage | Unknown | Unknown | Blocks decision until answered |
Sources: WorkOS Directory Sync documentation
Compare one job, not two companies
Define the decision as a workload, such as ‘provision employees from a directory into a B2B application.’ Compare documented capabilities, operating conditions and unknowns. Avoid broad scores like ‘better security’ unless an agreed criterion and evidence support them.
WorkOS documents Directory Sync as a way to connect directory providers and receive user, group, and access-rule changes through its integration and events. That is a product capability, not proof that it is the best fit for every identity architecture.
Sources: WorkOS Directory Sync documentation
How to answer the competitor objection
Write: ‘If you need user and group changes from a directory through one integration, verify that workflow with the documented Directory Sync API and your target provider. If your requirement is a different identity boundary, record the gap first.’
The response names what to test, where the documentation is and when the answer changes.
Refresh the card when a pricing page, API, packaging term, or customer requirement changes. A source date lets a seller know when an old comparison needs review.
Sources: WorkOS Directory Sync documentation · WorkOS pricing
Battlecard quality check
- Each claim names its source and check date.
- The scope is one buyer job and named evaluation condition.
- Unknown is a permitted result.
- The fair-fit section describes conditions, not marketing language.
Sources: WorkOS Directory Sync documentation
Sources and dates
- WorkOS Directory Sync documentation ↗
Describes directory-provider connections and directory events.
Reviewed 2026-09-08 - WorkOS pricing ↗
Current product and packaging reference; confirm terms before quoting a price.
Reviewed 2026-09-08
Found an error or a changed source? Send a correction.
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