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Vendor security questionnaire: evidence and response template

A security response worklist gives the sales, security, and product teams one shared view of what can be answered now and what needs review. It should preserve the customer’s exact question and never convert a missing source into a reassuring general statement.

Accountmade Research · Updated · 3 sources

Filled preview

Illustrative worked example. Names, volumes, dates, and outcomes are fictional; replace them with approved evidence before use.

TopicResponse stateEvidence neededOwner
File accessNeeds product evidenceArchitecture and role modelEngineering
Model providerNeeds privacy reviewCurrent processor recordPrivacy lead
Incident processApproved response availableCurrent runbookSecurity lead

Sources: Cloud Security Alliance AI Controls Matrix and AI-CAIQ · NIST AI Risk Management Framework

Use response states

Mark each question as approved response available, needs product evidence, needs legal or privacy review, not applicable with reason, or not answered. These states prevent a sales deadline from changing the technical truth. Keep the response owner and the source check date beside the text.

If an AI feature uses file-backed retrieval, the response needs to describe the actual file, access, and retention boundary. OpenAI’s vector-store API reference, for example, describes files attached to a vector store and search behavior; it does not answer a customer’s deployment or data-processing question on its own.

Sources: OpenAI vector stores API reference · Cloud Security Alliance AI Controls Matrix and AI-CAIQ

Send a reviewable packet

Package the response with links to the product documentation, security evidence, architecture, and approved policies. Identify any scope qualification in the answer itself. A reviewer should be able to distinguish ‘documented for this hosted service’ from ‘proposed for a future customer-managed configuration.’

Sources: Cloud Security Alliance AI Controls Matrix and AI-CAIQ · NIST AI Risk Management Framework

Escalation rules

  • Security or privacy owners approve policy claims.
  • Engineering owners approve technical behavior and deployment boundaries.
  • Commercial owners approve contractual terms.
  • Sales can coordinate the packet but should not resolve an evidence gap by editing an answer.

Sources: NIST AI Risk Management Framework

Sources and dates

  1. Cloud Security Alliance AI Controls Matrix and AI-CAIQ

    Framework link retained for the current licensed materials; confirm the edition before use.

  2. NIST AI Risk Management Framework

    Primary framework reference for governance and risk discussions.

    Reviewed 2026-09-08
  3. OpenAI vector stores API reference

    Official reference for file-backed vector stores and search.

    Reviewed 2026-09-08

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